Privacy Policy
Welcome to Peter Shaw Mediation. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
By using our website, contacting us, or engaging in mediation services, you agree to the terms of this Privacy Policy.
Who We Are
Peter Shaw Mediation is a specialist dispute resolution service led by professional mediator Peter Shaw. We offer confidential mediation services for commercial, shareholder, insolvency, trust, and business disputes.
What Personal Data We Collect
We may collect and process the following personal information:
- Name, email address, telephone number, and postal address
- Information you provide through our contact form or when emailing us
- Details of any enquiry, case, or matter you discuss with us
- Information necessary for billing, including payment details
- Technical data from website use (such as IP address, browser type, pages visited)
We do not collect special categories of personal data unless directly relevant to a mediation and provided by you.
How We Use Your Information
We only use your personal data where we have a lawful basis to do so. This includes:
- Responding to enquiries or requests
- Managing and delivering mediation services
- Processing payments and handling billing
- Communicating with you about your case or service
- Meeting legal, regulatory, or compliance obligations
- Improving our website and services
Lawful Basis for Processing
We process personal data on the basis of one or more of the following:
- Your consent
- To perform a contract or provide a service
- To comply with a legal obligation
- For our legitimate interests, where these do not override your rights
How We Store Your Data
All data is securely stored on password-protected systems. We retain data only for as long as necessary to fulfil our legal and professional obligations, and to manage any ongoing communication or potential future claims.
Once no longer needed, personal data is deleted securely.
Sharing Your Data
We do not sell or rent your personal data to third parties. We may share your information only where necessary to:
- Provide our services (e.g., working with legal representatives)
- Comply with legal or regulatory obligations
- Process payments through secure third-party providers
All third parties are required to respect your data and use it only for the specified purpose.
Your Rights
You have the following rights under UK data protection law:
- To access the personal data we hold about you
- To request correction of inaccurate or incomplete information
- To request erasure of your data, where applicable
- To object to or restrict processing of your data
- To withdraw consent at any time
- To lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at:
Email: info@petershawmediation.co.uk
Cookies
Our website may use cookies to improve your experience. Cookies are small files stored on your device that help us understand how visitors use the site.
You can choose to accept or decline cookies in your browser settings. Blocking cookies may affect the functionality of certain features on our site.
For more details, see our separate Cookie Policy [if applicable].
Links to Other Sites
Our website may contain links to other websites. This Privacy Policy applies only to Peter Shaw Mediation. We are not responsible for the content or privacy practices of other sites. We recommend reviewing their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in law or services. Any changes will be posted on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Peter Shaw Mediation
Email: clerks@selbornechambers.co.uk
Phone: 02074209500